Thomas Scientific & Day Associates FAQs:
Accounts Payable FAQs
Everyone at Day Associates and Thomas Scientific are working to anticipate and address the questions that can come from an announcement like ours. We understand that there will be questions and we’re sensitive to ensuring a seamless and transparent experience for everyone who’s part of the transaction relationship and cycle.
We’ve prepared some FAQs below to help play a role in helping guide you following the acquisition of Day Associates.
Q: What is the structure of the Company now?
A: Day Associateswill continue to operate independently under the umbrella of Thomas Scientific, LLC. Day Associates, as previously notified at the time of acquisition (August 1, 2023[JF1] ), is identified by the Thomas Scientific Holdings, LLC EIN number which is 61-1853692.
Q: Are there any links to Thomas Scientific information that can be shared?
A: Absolutely, here are a few to help you get started!
- Click HERE to view and download a Thomas Scientific, Holdings LLC W-9 form
- Click HERE to view and download banking and wire/ACH payment information
Q: Do I need to do anything different with invoices?
A: Great question! The short answer is “No”, but here are a few things to keep top of mind when considering payments and invoices:
- Receipts for products from vendors for the foreseeable future will be received into, and paid by, the systems and processes related to how Day Associates operates today (ACH, check, P-Card, etc.)
- Until otherwise notified, there will be no changes to this process. Invoices from vendors will continue to be paid by Day Associates.
Q: Should I change what happens with invoices?
A: No, until notified otherwise, you should continue to send your invoices to Day Associates in the same manner that you always have.
Accounts Receivable FAQs
Everyone at Day Associates and Thomas Scientific are working to anticipate and address the questions that can come from an announcement like ours. We understand that there will be questions and we’re sensitive to ensuring a seamless and transparent experience for everyone who’s part of the transaction relationship and cycle.
Q: What is the structure of the Company now?
A: Day Associateswill continue to operate independently under the umbrella of Thomas Scientific, LLC. Day Associates, as previously notified at the time of acquisition (August 1, 2023[JF2] ), is identified by the Thomas Scientific Holdings, LLC EIN number which is 61-1853692.
Q: Are there any links to Thomas Scientific information that can be shared?
A: Absolutely, here are a few to help you get started!
- Click HERE to view and download a Thomas Scientific, Holdings LLC W-9 form
- Click HERE to view and download banking and wire/ACH payment information
Q: Does the acquisition of Day Associates by Thomas Scientific change who we pay?
A: No, orders entered and shipped in the foreseeable future will continue to be invoiced by Day Associates. For those invoices, continue to remit to Day Associates in the same manner as you currently do and have in the past.
Q: Who do I reach out to if I have questions about my invoice or status of my payment?
A: No changes here, yet. Until you’re notified otherwise, continue to contact the Day Associates Accounts Receivable team using either/both of the following:
Telephone: (978) 957-4519
Email: Sales@DaySupply.com
General FAQs
Everyone at Day Associates and Thomas Scientific are working to anticipate and address the questions that can come from an announcement like ours. We understand that there will be questions and we’re sensitive to ensuring a seamless and transparent experience for everyone who’s part of the transaction relationship and cycle.
Q: When did Thomas Scientific acquire Day Associates?
A: Thomas Scientific, LLC acquired Day Associates on August 1, 2023.
Q: Can I still use the same Day Associates Customer Service telephone number, or should I call Thomas Scientific?
A: Yes, absolutely, for the foreseeable future, please continue to use the Day Associates Customer Service telephone number, as shown below:
- (978) 957-4519
Q: Can I still use the same Day Associates fax number to place orders?
A: Yes, until notified otherwise, please continue to use the Day Associates fax number when placing orders using fax, as shown below:
- (978) 957-6390
Q: Can I still email Day Associates to place orders?
A: Yes, please continue to use the Day Associates email address you’ve been using to place orders in this manner, as shown below:
Q: Will my Account Manager change because of this acquisition?
A: No. Like you, we value the relationship that exists between our Account Managers and you, our Customer!
Q: Will my Day Associates account number be changing?
A: Great question, and no! Your established account number with Day Associates will not be changing.
Q: What happens with my open orders placed with Day Associates?
A: Day Associates will continue to fill all open, as well as new orders, for the foreseeable future.
Q: Does the acquisition of Day Associates by Thomas Scientific change where I send purchase orders (PO’S) from here on?
A: No, not at all. You can continue to submit all of your POs to Day Associates in the same manner as you always have!
- Email: sales@daysupply.com
- Phone: 978-957-4519 or 1-800-479-4579
Q: Can I still use my existing purchasing system, which sends orders through to Day Associates?
A: Absolutely, yes! Continue to use the existing purchasing system with Day Associates.
Q: What impact will the acquisition of Day Associates by Thomas Scientific have on the delivery of my product?
A: For the foreseeable future the acquisition should have no impact on the delivery of your products currently being purchased from Day Associates.
Q: Will the look of my invoice appear differently following Thomas’s acquisition of Day Associates?
A: Yes, a small cosmetic change to the invoices will include an updated Day Associates logo, featuring a Thomas Scientific, LLC tagline.
Day Associates, as previously notified at the time of acquisition (August 1, 2023[JF3] ), is identified by the Thomas Scientific Holdings, LLC EIN number which is 61-1853692.
Q: Are there any links to Thomas Scientific information that can be shared?
A: Absolutely, here are a few to help you get started!
- Click HERE to view and download a Thomas Scientific, Holdings LLC W-9 form
- Click HERE to view and download banking and wire/ACH payment information
Q: What if I have questions that aren’t addressed here?
A: While we’ve made every attempt to answer the questions we’d expect, we know others could still exist and we’re happy to answer any that we may’ve missed! Feel free to contact Day Associates and/or Thomas Scientific, as applicable.
Day Associates at (978) 957-4519 or Sales@DaySupply.com
Thomas Scientific at (856) 467-2000 or AcquisitionInfo@ThomasSci.com[JF4]
Tip: Please include the nature of your inquiry in the subject line of your email!
Product FAQs
Everyone at Day Associates and Thomas Scientific are working to anticipate and address the questions that can come from an announcement like ours. We understand that there will be questions and we’re sensitive to ensuring a seamless and transparent experience for everyone who’s part of the transaction relationship and cycle.
Q: Will I still have access to all the products that I’m used to buying from Day Associates?
A: Yes, you sure will! Not only that, but we invite and encourage you to take a look at www.ThomasSci.com to view the wide variety of products that are offered. Thomas Scientific carries not only cleanroom, packaging and industrial products, but an extensive line of general laboratory, chemicals, bioprocessing, automation, and furniture offerings. In addition to products, Thomas Scientific has many services to support customers in their science!
Q: What impact does the acquisition of Day Associates by Thomas Scientific have on product warranties, cancellations, or any return policy?
A: Great question and the answer is none, Thomas Scientific’s acquisition of Day Associates does, in no way, influence any warranties, the ability to cancel or edit an order placed with Day Associates, or the presence or scope of a return policy.